At Hudson Pacific Properties, we provide best-in-class office space to the biggest names in tech, and we’re seeking a General Manager to join our Northern California team. The General Manager will oversee all aspects of property management for assigned properties and lead on-site property teams including, but not limited to, staff development, tenant relations, leasing, operations, financial and administrative duties.

What You’ll Do:

Leadership:

Model inclusive and equitable leadership so that all team members are empowered to participate in the team.
Ensure your team is highly collaborative and create a team that operates from a foundation of interpersonal trust and a growth mindset.
Motivate, inspire and engage your team to achieve excellent outcomes in a way that is in alignment with company values and leadership competencies.
Employ a strategic mindset and ensure a strong customer focus within your team.
Guide the workflow and outputs of your team, hold accountability for yourself and your team and real-time feedback and recognition.
Act as a representative of the company and adhere to all relevant laws, practices and policies.

Building Operations:

Provide daily oversight and ensure proper functioning of building operations.
Ensure client satisfaction by confirming teams are providing prompt follow-up on work orders for maintenance and meeting regularly with tenants.
Develop and lead robust Property Inspection processes and routines.
Review and approve tenant events and formal communications prior to publishing.
Interface with Leasing Department to negotiate and maintain leases.
Review all Incident Reports and oversee processing of property/liability insurance claims by interacting with adjusters and insurance consultants.
Collaborate with VP Engineering to ensure engineers perform and comply with local agency fire equipment testing and corrections as required.
Manage statutory testing for fire and life safety by conducting annual fire drills and performing power outage contingency planning in collaboration with engineering.

Reporting and Budget Management:

Work closely with senior leadership, property teams and the leasing team to provide direction and oversight of required monthly reports in a timely manner.
Work with teams to prepare annual operating and capital budgets and CAM and Tax reconciliations.
Ensure all weekly, monthly and quarterly financial reports for the properties prepared by others are accurate and timely.
Monitor delinquent lease payments, initiate collection activities when necessary.
Approve all accounts payable related to office operations and building maintenance per Financial Authority Policy, ensuring accuracy of invoices and application to appropriate accounts.
Follow monthly process to reconcile operating expense accounts to the general ledger.

Vendor Management:

Maintain vendor relationships and attend meetings related to services such as day porters, landscaping, janitorial, security, parking, elevators and engineering.
Oversee bidding process and project progress for capital improvements at assigned properties, and maintenance contracts (i.e., landscaping, janitorial, security) to ensure best cost and quality of service.
Implement and support subregion/corporate initiatives and local Operations team with other miscellaneous items such as:
- Leasing collaboration
- City Officials communication / involvement
- Research and Evaluate Income Opportunities
- Employee retention
- Strategizing with senior leaders

What You’ll Need:

Bachelor's Degree or equivalent experience
Minimum of 7 years in commercial real estate or property management including 5+ years as a Senior Property Manager.
Excellent financial analysis skills.
Supervisory experience and the ability to coach and train staff.
Excellent computer skills and demonstrated working knowledge of computers and software including MS Windows, Word, Excel and PowerPoint.
Familiar with MRI and Yardi (accounting system).
Polished professional demeanor with strong communication and interpersonal skills to interact with tenants, vendors and other contacts. Excellent verbal and written English communication skills.
Ability to work under pressure and manage competing priorities while staying focused and meeting deadlines without sacrificing accuracy.
Ability to multi-task, attentive to detail, with excellent follow-up skills.
Ability to adapt to changing environment and perform in a fast-paced entrepreneurial environment.

About Us

Hudson Pacific Properties (NYSE: HPP) is a real estate investment trust serving dynamic tech and media tenants in global epicenters for these synergistic, converging and secular growth industries. Hudson Pacific’s unique and high-barrier tech and media focus leverages a full-service, end-to-end value creation platform forged through deep strategic relationships and niche expertise across identifying, acquiring, transforming and developing properties into world-class amenitized, collaborative and sustainable office and studio space.

1918 Eighth

1918 8th Ave Seattle, WA 98101

668,888 SF

LEED Platinum

Amazon

Central

Largescale

Multi-level lobby

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