At Sunset Studios, we provide best-in-class studio space to the biggest names in tech and entertainment, and we're seeking an Operations Manager to oversee and manage the day-to-day operations of the studio’s operations department including, but not limited to, tenant relations, operations, financial and administrative duties.

What You’ll Do:

Directly oversee, supervise, and ensure the proper functioning of the Operations team.
Provide mentorship and opportunities for professional development to your direct reports.
Provides daily oversight and ensures proper functioning of Studio operations including building systems, security, janitorial, landscaping, and parking.
Ensures client and tenant satisfaction by meeting regularly with primary contacts, providing prompt follow-up on work orders, general correspondence, or the resolution of any issues with escalation to the Director as needed.
Plans and directs the coordination of tenant events with the Operations team.
Maintains vendor relationships for services such as landscaping, janitorial, security, parking, elevators, and engineering by meeting regularly and performing property inspections with third-party service providers.
Provides work direction for on-site third-party contractors and studio staff.
Collaborate on the bidding process for maintenance contracts, i.e. landscaping, janitorial, and security, to ensure the best cost and quality of service.
Manages repairs and maintenance of sound stages, and production offices, as well as maintaining all required permits, licenses, and fees for building equipment, while collaborating with all studio departments and clients for coordination.
Ensures all required equipment and system testing is performed as required and corrections are made promptly.
Supports the Construction Department in the bidding process and completes assigned improvement projects for capital and tenant improvements within the approved budget and calendar year.
Respond to all emergencies on the property using Emergency Response guidelines, make immediate proper notifications, submit Incident Reports, and manage any follow-up repairs as needed.
Oversees processing of property/liability insurance claims by interacting with adjusters and insurance consultants.
Oversee and maintain the certificate of insurance log process; confirm all tenants, and vendors are up-to-date and compliant.
Develops and prepares the annual operating budget.
Responsible for the accuracy of client invoicing to ensure correct billing and projections.
Monitor delinquent accounts receivables and prepares the monthly aged receivable reports to explain delinquencies for Director/Accounting Department review.
Follow up with clients or tenants and initiate collection activities when necessary.
Approves accounts payable invoices and purchase orders to ensure the use of the correct expense accounts and allocations among multiple properties.
Follows a monthly process to reconcile operating expense accounts to the general ledger; oversees re-classes for any corrections.
Prepares monthly reports to explain variances from expected revenue and operating expenses.
Prepares monthly accrual and cash flow reports for capital and operating expenses.
Interfaces with the Leasing/Sales Department to facilitate leasing activity.
Maintains all vacant spaces to be lease-ready for tours and seamless client move-ins.
Special projects as assigned.

What You’ll Need:

Bachelor’s Degree required.
Minimum 2-3 years as a commercial Property Manager
Excellent financial analysis skills.
Supervisory experience and the ability to coach and train staff.
Experience in studio operations or production in the entertainment industry is a plus.
Excellent computer skills and proficiency in Microsoft Office with high proficiency in Microsoft Excel.
Familiar with MRI and/or Yardi (accounting system).
Polished professional demeanor with excellent written and verbal English communication skills to write memos, letters, and reports, and interact effectively with prospects, tenants, peers, vendors, and management.
Ability to work under pressure and manage competing priorities while staying focused and meeting deadlines without sacrificing accuracy.
Ability to multi-task, attention to detail, with excellent follow-up skills.
Ability to adapt to changing environments and perform in a fast-paced entrepreneurial environment.
Maintain a professional demeanor around clients, executives, and on lot talent.

About Us
Hudson Pacific Properties (NYSE: HPP) is a visionary real estate investment trust that owns and operates more than 19 million square feet of marquee office and studio properties. Focused on premier West Coast epicenters of innovation, media and technology, its anchor tenants include Fortune 500 and leading growth companies such as Netflix, Google, Square, Uber, NFL Enterprises and more.

1918 Eighth

1918 8th Ave Seattle, WA 98101

668,888 SF

LEED Platinum

Amazon

Central

Largescale

Multi-level lobby

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